Privacy – Company
Collection of Personal Information
When you engage in certain activities on this site, such as ordering or registering products, downloading software, or entering contests, Equilibrium may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Equilibrium may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
When you submit personal information to Equilibrium on this site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which Equilibrium maintain offices, including without limitation, the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage and processing of your information may be undertaken by trusted vendors of Equilibrium.
How Your Personal Information is Used
Equilibrium collects your information in order to record and support your participation in the activities you select. If you order a product that is to be electronically downloaded, for example, the information is used to register your license and rights, if any, to technical support, upgrade discounts, or other benefits that may be made available to registered users.
If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. The information that you provide is also used as part of our effort to keep you informed about product upgrades, special offers, and other products and services of Equilibrium and selected third parties.
Your Choices with Respect to Personal Information
Equilibrium recognizes and appreciates the importance of responsible use of information collected on this site. If you do not want the information you provide to Equilibrium to be used to inform you of other products, services and special offers available from Equilibrium, and you indicate this preference when you provide your personal information to Equilibrium, Equilibrium will honor your preference. In addition, Equilibrium may selectively provide certain information to other companies or organizations that have products or services we think may interest you. If you do not want to receive promotional materials regarding third party products or services, and you indicate this preference when you provide your personal information to Equilibrium, Equilibrium will honor your preference by not providing your information to such third parties. Equilibrium reserves the right to provide aggregate data to third parties for statistical analysis. Such data will not be linked to any particular individuals.
Protection of your Personal Information
The personal information that you provide in connection with registering yourself as an Equilibrium user or registering an Equilibrium product is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on a secure server that only selected Equilibrium personnel and contractors have access to via password.
Equilibrium encrypts your personal information and thereby prevents unauthorized parties from viewing such information when it is transmitted to Equilibrium.
Personal information that you provide that is not Registration Information also resides on a secure server and is only accessible via password. Since this information is not accessible from outside Equilibrium, you will not be asked to select a password in order to view or modify such information.
When you visit Equilibrium.com, you can surf the site anonymously and access important information without revealing your identity. In order to improve our site, we use “cookies” to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)
Privacy Related Complaints
3 Harbor Drive, Suite 100
Sausalito, CA 94965
Please note that if you provide Equilibrium with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not),
Equilibrium cannot guarantee that your most recent privacy preference will be honored.
Also, please note that Equilibrium is not responsible for the content or privacy practices of non-Equilibrium web sites to which Equilibrium.com, eqnetwork.com (and/or the cloud based affiliate delivery website associated thereto) or any other Equilibrium web site may link or send content from or to.